Analytics tells you that people leave. Session recordings show you why. Watching twenty recordings of your own site is routinely more instructive than a quarter of dashboards, and consistently uncomfortable: the button everyone tapped is an image, the price is below where scrolling stops, the mobile menu takes three attempts.
What the analysis covers
- Heatmaps for clicks, scroll depth and attention on key pages
- Session recordings reviewed and annotated, with clips of the moments that matter
- Form analytics: the exact field where completion dies, and how long people spend fighting it
- Mobile-specific review, since desktop and mobile behaviour diverge sharply
- Rage-click and dead-click identification, which surfaces broken expectations fast
- A prioritised fix list with the evidence attached to each recommendation