Analytics, Tracking & CRO

Conversion Tracking

Every lead counted once, attributed honestly, across forms, calls, WhatsApp and purchases. Verified, not assumed.

Conversion tracking is where marketing measurement most often lies. Forms that count a page refresh as a second lead. Calls and WhatsApp enquiries, the majority of leads for many service businesses, counted nowhere at all. Ad platforms importing conversions that GA4 defines differently, so every meeting starts with an argument about whose number is right.

I build tracking end to end and then verify it the only way that counts: by submitting the form, making the click, and watching the event arrive once, in every system that needs it. Four distinct lead types, form, call, WhatsApp, and where relevant purchase, each named, each attributed, each tested live.

Tracking setup covers

  • A measurement plan: what counts as a conversion, defined before configuration
  • Form, call-click, WhatsApp and e-commerce event implementation
  • Deduplication so one lead is never two conversions
  • Google Ads and Meta conversion imports aligned with GA4 definitions
  • Thank-you page and event verification, tested live before sign-off
  • Documentation of every event, so the setup survives staff changes

Straight answers

Our ad platform shows more conversions than GA4. Which is right?

They measure differently: attribution windows, view-through counting, consent handling. Alignment work makes the gap explainable and the decision-making consistent.

Can you track phone calls as conversions?

Click-to-call tracking, yes, always. Full call tracking with dynamic numbers is available where call volume justifies the tooling.

We changed websites and lost our conversion history.

The history is gone, but the lesson is cheap: tracking migrates with the site, as part of the launch checklist. I make sure it never happens twice.

Wondering what this would look like for your business?

The free audit answers that with your data, not a pitch. One Search Console invite is all it takes.

Start with the free audit